Volunteer Training & Resources

Learn how to document concerns accurately, protect privacy, escalate immediately and avoid acting beyond your training.

Understand safe handling of personal information, consent for images, private records and confidential event information.

Learn respectful communication, accessible wayfinding, reasonable support and when to involve a trained accessibility lead.

Prepare to work respectfully across African destinations, local cultures, faiths, languages and communities without stereotyping or extractive behaviour.

Learn safeguarding boundaries, anti-harassment expectations, escalation routes, confidential reporting and when to contact emergency services.

Understand the multi-country event structure, host-country teams, communication expectations and the boundaries of your volunteer role.

Learn escalation, reporting, emergency awareness and the limits of volunteer responsibilities.

Learn how to welcome, assist and communicate with guests professionally and inclusively.

Understand the Fantasy Week Fun volunteer culture, standards, communication and event-day expectations.