Available methods depend on the configured checkout, currency, country and payment gateway. Review the live checkout before committing to a purchase or contract.
FAQ TOPIC
Payments, Commissions & Refunds
Payments, deposits, commissions, transaction fees, partial payments and refunds.
4 PUBLISHED ANSWERSQuestions About
Questions About
Payments, Commissions & Refunds.
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The applicable system can use global, account, venue, event, Ticket Type, service, product or transaction-level rules. The active record should show whether the commission is free, percentage, flat or mixed.
Each payment record can show the contract value, installments, amount paid, refunds, adjustments and remaining balance. The private account or invoice is the source of truth.
Use the official order, service or support workflow and include the transaction reference. Eligibility depends on the applicable terms, delivery status, event status and payment provider.
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